Common Questions

Which time-zone are you in?!

Our company is located nearby Shanghai. The time zone is UTC/GMT +8 hours. Click the link below to find out our local time: http://www.timeanddate.com/worldclock/city.html?n=237

Can you communicate in English?

No problem at all! English, German and Chinese are spoken in our company! If you are interested in our company, please contact our Sales Department for more information.

How can I select the appropriate thermal insulation materials?

On our website, there is an inquiry portal where you may describe your application conditions and see technical data of the corresponding materials. Or you may input your preferable parameters into the advanced search portal to discover the appropriate thermal insulation materials.

What are your office hours?

The office is online every weekday from 08:00 to 17:00 local time( not included the national holidays or weekends). Please contact our Sales Department according to the ways listed in our websites.

How to search your materials in advanced ways in your website?

We have set up three main application indexes in the advanced search, like application temperature, compressive strength and coefficient of thermal conductivity. You may search your materials according to your requirements, our system will offer the appropriate materials for your reference.

How do you name your materials?

We name our materials according to the regulations like this: brand name + long term application of temperature + the first letter of the colour of the materials, thus it is easy for our customers to distinguish and remember the materials.

What are the three factors in selecting thermal insulation boards?

Now there are many thermal insulation materials in the market, it may cause a lot of loss in your production if you select the wrong or inferior materials. How to select the appropriate thermal insulation boards? Please do it according to the three factors: 1. What is your long term working temperature of your mould? For those low temperature please select those materials with temperature 10-30 ℃ higher; For those medium and high temperature please select those materials with temperature 100-150 ℃ higher. 2. What is the coefficient of thermal conductivity? To see if it meets your satisfactory. 3. What is the coefficient of thermal expansion? It cannot influence the precision of the equipment. If you are not sure what you are going to select, no problem, just let’s do it, you may simply contact us without any hesitation. We may offer what is just you need!